Gina Millsap - Executive Director, Topeka & Shawnee County Public Library
Rob Banks - Deputy Director of Operations, Topeka and Shawnee County Public Library
Tuesday, September 18, 2007, 11 a.m. - noon Eastern / 8 a.m. - 9 a.m. Pacific
Did you get your MLS in the previous century? Is there a digital divide in your library, not just for customers, but for staff? Are innovation and risk organizational values or ... not so much?
Most libraries are using the same organizational structures and task-driven methods of organizing work and staff they've used for a century or more. The real work is understanding and delivering what matters most to our customers. Be a 21st century library leader from anywhere in your organization! Learn strategies for leading a library organization that shares a vision for exceptional service and works together in new ways to make it happen.
Register now to take part in this FREE webinar.
Gina Millsap is the Executive Director of the Topeka & Shawnee County (KS) Public Library. She's worked in libraries for 30+ years and received her MLS in the previous century. Her degree may be an antique, but her outlook isn't; she's a Library Journal 2007 Mover and Shaker (http://www.libraryjournal.com/article/CA6423399.html.) As a seasoned library director, first at the Ames (IA) Public Library and now TSCPL, she is convinced that leading a 21st century library means knowing and responding to what matters most to library customers and the people who serve them.
Rob Banks is Deputy Director of Operations at the Topeka and Shawnee County Public Library. He has held a number of positions throughout the library in the 18 years he has been with this institution. Rob came to the library as an acquisitions clerk at the time when PC's were just being introduced. He was present for the initial automation of the library and has proceeded to pester those who actually know what they are doing in the intervening years. He has worked throughout the hierarchy and understands the processes necessary to work with the denizens of each level or at least can fake it.
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