Monday, December 28, 2009

Great Way to Tell Your Patrons About Holds

Allen County Public Library puts out the best videos for patron education. Be sure to subscribe to their YouTube channel. This one explains the holds process beautifully. Works pretty much the same way here at the Library System of Lancaster County! No email notification... YET - but patrons do get a phone call or letter. LOVE the self service Hold Shelf. A lot of places do that now.

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